To achieve this, the Management has established and undertakes on the following objectives:
Quality of products and services
- Provide products that comply with the requirements required and expected by the customer
- Manage a control model that acts in a preventive manner in the various phases of the production process
- Develop a continuous action of improvement of products, services and processes aimed at customer satisfaction, safety and health of personnel, respect for the environment and cost optimization
Responsible communication to stakeholders
- Clear, concise and accurate communication
- Respect for individual confidentiality and privacy
Workers' rights
- Continuously stimulate the adequacy and awareness of staff to their role through training and training in order to obtain greater involvement
- Act in the interest of maintaining a serene work environment trying to prevent or smooth out any critical issues of interpersonal relationship, collaboration and communication between people
- Ensure a safe environment from any accidents and exposure to damage of any kind to contractors and visitors and of course to employees
- Foster leadership, encourage teamwork and commitment to welcoming diversity by stimulating a culture of integration and collaboration
Environment and Sustainability
- Comply with and strive to improve environmental regulatory requirements
- Minimizing the impact of the company and our products on the environment by investing in circular economy projects
- Continuous search for innovative cosmetic ingredients and packaging materials and lower environmental impact in the logic of life cycle assessment
- Promotion of circular economy projects
- Effective communication of sustainability to stakeholders
- Corporate improvement programs aimed at reducing significant environmental impacts, through the continuous analysis of indicators related to water consumption, energy, waste, emissions
- Evaluation of the effects of company activities on the local community
Within these general objectives, the development and implementation of a Quality and Environment System is considered essential, in accordance with the UNI EN ISO 9001: 2015 and UNI EN ISO 14001: 2015 standards, with the understanding and support of all.